New progressive lenses that adapt to you

Designed with artificial intelligence and customised according to your way of looking.
Ask FOR APPOINTMENT IN YOUR CLOSURE MULTI-POLICIES

90 DAYS OF THE ADAPTATION GUARANTEE

In your nearest Multiópticas

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Now, if you don't have to adapt correctly to your new progressive Pro AI lenses, we'll change them for new ones at no cost. See terms and conditions

Now, if you don't have to adapt correctly to your new progressive Pro AI lenses, we'll change them for new ones at no cost.

Request APPOINTMENT See terms and conditions

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MO VISION PLAN

The personalized subscription plan for wearing glasses without buying them. Combine your favourite products From €9/month.

FAQs

What is the adaptation guarantee? 90

About pro ai guaranteeThis is a commitment that, if you don't want to adapt to your new forward AI PRO lenses, we will change them at no cost within 90 days of your purchase. We want you to enjoy your new forward PRO AI lenses to the fullest. Therefore, if, within 90 days of your purchase, you are not fully satisfied with the adaptation to your progressive IA ROT, we review your case and change them at no cost.

Which product is exactly applied to?

The adaptation guarantee is applied solely and exclusively to the progressive PRO AI lenses. Does not apply to:

Single-phase, occupational lenses
Other progressive lenses that are not PRO AI.
Frames, sunglasses, contact lenses or accessories.

During what period do I have to buy to take part in the promotion?

Your forward AI lenses must be purchased between September 1 and October 31, 2026 (both inclusive). Purchases made outside these dates do not entitle you to this promotional adaptation guarantee.

When do you start counting 90 days?

You can update the crystals at no additional cost.

What happens if I change my residence or operate from the view?

The 90 days are counted from the date of purchase of your forward PRO AI lenses, provided that this purchase has been made within the promotional period (1 September-31 October 2026).
In other words, each customer has their own window depending on the day they purchased. 90 The deadline for the purchase to take advantage of the promotion is 31 October; From there, they'll count on your 90 days.

How many adaptations or changes does the guarantee cover?

The guarantee covers up to 2 adaptations (changes in PRO AI progressive lens) within the period, with total coverage during that period. 90

What makes adapting to PRO AI lenses simpler?

The great advantage of the pro AI progressive lenses is that they are custom-made lenses: Using a virtual glasses and using artificial intelligence, we capture and interpret your way of looking, so adaptation is much simpler.
Even so, if there are any difficulties-something we understand may happen-this guarantee is specifically designed for the progressive AI PRO lenses: If the adaptation process is not satisfactory, we review your case and adjust or change your lenses.

What is understood by "inadaptation"?

The difficulty of getting used to your new PRO AI progressive lenses is considered to be inadaptation, resulting from the lens'graduation and geometry (for example, visual discomfort or lack of comfort in vision areas when using them normally). In these cases, we review your case and proceed to change the terms and conditions of the guarantee.

What DOES NOT cover this guarantee?

The adaptation guarantee does not cover: Lenses that are not progressive PRO AI.

The inadaptation to treatments or characteristics of the lens other than graduation and geometry.
Breakage, accidental damage or misuse of lenses.
Subsequent medical prescription graduation changes not related to adaptation.
Purchases made outside the promotional period.

Replacement or replacement of the lens does not extend or restart the period: 90 The guarantee continues to be counted from the date of the original purchase.

Where can I make the guarantee effective?

The guarantee must be exercised at the same establishment where you purchased your forward AI lenses. We recommend that you keep the ticket or receipt of the purchase to speed up the process.

What status should lenses be in to make the change?

The progressive lenses that are going to be changed must be in perfect condition. The guarantee covers the lack of adaptation, not damage due to breakage, scratches or misuse.

What do they offer me if I don't adapt to my progressive PRO AI lenses?

Within the period and respecting the adjustment limit, we offer you the replacement of the progressive lenses to achieve your adaptation, after assessment by our optical equipment. 90

Practical examples

Purchase on 5 September 2026 → you have an adaptation guarantee until 4 December 2026 (90 days).
Purchase on October 31, 2026 (last day to take advantage of you) → you have an adaptation guarantee until the end of January 2027 (90 days from the purchase).
Purchase on November 2, 2026 → outside the promotional period; This adaptation guarantee does not apply.

How long does the subscription last?

About how the plan is viewedThe subscription has an initial duration of 24 months.
If you make a change or add new products after the first 12 months, the subscription will automatically be increased by 12 months.
If no changes are made during the 24 months, the subscription will be renewed monthly, up to a maximum of 24 additional months.
If you decide not to continue after these additional 24 months, the subscription will be automatically cancelled and you will be able to stay with the products.

Can I change my glasses for another pair during my subscription?

Yes. You can change a product free of charge, provided that you deliver the previous one. The new product may be of another type (for example, changing sunglasses with prescription glasses).
With the Basic Plan, the change is available from 12 months.
With the Plan Plus and the Family Plan, you can make changes from the outset.

Can I change my plan at any time?

Yes, you can change the Plan and it would entail an update of the payment.

What does the protection against loss or breakage include?

The protection includes a small excess that you must pay in the event of breakage, loss or theft.

In the event of repairing the frame or lenses, the cost is 3 monthly instalments corresponding to the item to be repaired.
In the event of replacement due to loss or theft, the cost is 6 monthly instalments of the product.

What happens if my graduation changes?

You have a free graduation change per year, provided that the change is at least 0.50 dioptres.
If for any reason you need to make any additional graduation change, the cost is 3 monthly instalments corresponding to the cost of the lenses and if the corresponding fee needs to be updated.

How does the Share Plan work?

If you are subscribed to the Mo Vision Plan, you can invite a friend to take out their own subscription, choosing the plan they want and in any Multiópticas optices.When your friend registers, you both benefit.

You get a month's free payment.
Your friend also receives a month's free payment.
The friend can choose any available plan.
The friend can be registered at any Mó establishment.
Limit of 1 friend per person.

Do I need to change glasses every year?

No, it is not mandatory.

Do family plans apply for more than 2 members?

The Family Plan is designed for two members of the same family, and one of them must be under 18 years old. It's the best option to combine your glasses with your children's glasses, paying a more advantageous fee.

What happens if I change my residence or operate from the view?

If you change your residence, you can continue your subscription in another store.
If you are using the view or no longer need glasses, depending on your Plan, you can cancel the subscription, returning the products and paying 50% of the remaining instalments.

Can I cancel my subscription?

With the Basic Plan, if you want to cancel your subscription, you must pay the total outstanding payments until the end of the contract and return the product.
With Plan Plus and the Family Plan, if you want to cancel your subscription, you must pay 50% of the outstanding payments until the end of the contract and you will have to return the product. If you want to stay the products, you must pay 100% of the contract payments.

Progressive lenses are the best solution for correcting presbyopia or tired eyes, without the need to change glasses in different situations.